One of the gears on my Model O/R is broken or missing. Can it be replaced?
The following instructions will detail how to replace the gear on the tampon dispenser for the Model O & R Aunt Flow Dispensers. If the tampon dispenser (shown below on the right side of the cabinet) is not dispensing product, one of the gears may be broken, preventing the roller assembly from rotating. If a new gear or dispensing assembly is required, please email quality@goauntflow.com.
For video instructions, click here.
Step 1: Remove the tampon dispenser feeder & tray by removing the 3 screws and securing it to the cabinet as shown below. It will need to be lifted up and out.
Step 2: Retain the tampon dispenser feeder, tray and 3 screws for later re-installation.
Step 3: Remove the lower panel by removing the 2 screws. The panel must be lifted up and pulled forward to remove.
Step 4: Retain the lower panel and 2 screws for later re-installation.
Step 5a: Remove the 2 lower screws, securing the dispenser to the cabinet back.
Step 5b: Remove the tampon dispenser from the cabinet back by removing the 1 top screw. Retain the 3 screws for later re-installation.
Note: The photo shows no broken gears.
Step 6: If the top gear is broken or missing, replace it with a new gear by removing the screw and washer.
Step 7: If the middle gear is broken or missing, replace it with a new gear by removing the screw and washer. If the post that supports the middle gear is broken, a new tampon dispenser is needed. Refer to Step 7a.
Step 7a: Obtain a new tampon dispenser as shown below. Dispose of the old tampon dispenser.
Step 8: Once the gear is replaced, ensure the slot in the roller assembly is oriented towards the front of the dispenser as shown.
Step 9: Reinstall the tampon dispenser onto the cabinet back with the 3 screws retained. Refer to Steps 5a & 5b.
Step 10: Reinstall the lower panel with the 2 screws retained. Refer to Steps 3 & 4.
Step 11: Reinstall the tampon dispenser feeder with the 3 screws retained. Refer to Steps 1 & 2.
