My tampons aren't dispensing on my Model O/R. What do I do?
1. Is your dispenser loaded with the correct Aunt Flow tampon? Our dispensers only work with Aunt Flow Cartridge product.
2. If your dispenser is loaded with Aunt Flow cartridge tampons, check the right side of the dispenser with the door open. Are all three gears in place, or is the middle gear missing?
If it is missing, this will require a replacement dispenser. Please fill out the quality intake form and note that the middle gear is missing on your Model R.
3. If your dispenser is loaded with cartridge tampons and the middle gear is intact, please remove all product. Reload with 2-3 tampons and look into the hopper. Are two tampons falling in? If yes, we have developed an easy to stick PVC plate that will only allow one tampon to fall in and prevent jamming.
Please fill out the quality intake form.
- Enter shipping address
- Select "Replacement part request"
- Enter "PVC Plate needed" in the notes.
- We will ship you a PVC plate and send installation instructions.